| Participants meet with their manager prior to the workshop to review the program and set individual, measurable goals. (Krieger Solutions can provide a customized template to guide the discussion.)
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Participants meet with their managers after the training to review their action plans and track progress. (Krieger Solutions can provide a guide for this discussion)
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- We can send participants reminder copies of their action plans several weeks after each session with some notes to assist them in implementing these plans.
- We also provide coaching sessions by e-mail or phone for participants in need of extra support or guidance.
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This can take several forms:
- Peer-to-peer support - on-going conversations with "coaching partners" identified in the training. Coaching partners meet during the workshop to review how they can apply the material they have learned in class. They schedule time to review progress and coach each other through any challenges. (This is especially effective for multi-day programs.)
- Trainer-facilitated small-group follow-up - formal sessions of 90 minutes to two-hours each, scheduled 4-6 weeks after a workshop in which participants meet to discuss progress they have made and help each other solve problems they've encountered in implementing new skills and strategies. (Krieger Solutions can facilitate these sessions or train your staff to lead them).
- Trainer-facilitated on-line follow-up - an informal electronic dialogue. Participants share questions, successes and concerns. The trainer filters these to protect confidentiality and to ensure nothing sensitive or harmful is shared publicly. The trainer provides input and facilitates the dialogue.
Having participants work together to solve problems and share successes following training has a number of added benefits. Follow-up sessions:
- build a culture of peer support and learning
- promote creative, hands-on opportunities to apply the skills learned
- build coaching, communication and team work skills
In these sessions, the trainer serves as a facilitator and subject matter expert when needed.
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