| HIRING: INTERVIEWING TO GET THE FULL PICTURE
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EXECUTIVE SUMMARY:
Hiring interviews can be intimidating to the interviewer as well as the candidate. Interviewers often feel they are getting "snowed" and don't get the truth. An effective interview requires thoughtful planning and skilled execution. This workshop is designed to give interviewer the skills and strategies they need to design and conduct a successful interview.
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DETAILED SUMMARY:
The interviewer should always feel in control of the interview and be fully aware of the information s/he needs to collect or uncover. This workshop addresses the key elements of interview planning and facilitation to maximize success.
There are three essential components to conducting an effective interview:
- Fully understanding and carefully analyzing the qualities needed for the position
- Designing a set of questions that will elicit high quality and relevant information
- Creating an interview environment and strategy that promotes full disclosure
Workshop Goals:
Upon completion of the workshop, participants will be better able to:
- Prepare for effective interviews by:
- clearly understanding the purpose and process of an employment interview
- analyzing the skills and competencies needed in the positions for which they will be hiring new employees
- developing a strategic set of behavior-based interview questions that are legal and appropriate
- creating a constructive interview environment
- prescreening and preparing candidates for the interview
- Conduct effective employment interviews by:
- using effective listening and questioning techniques
- recognizing and avoiding common interview errors
- evaluating interview results and selecting the best candidate(s)
Workshop Outline:
- Preparation - getting ready for an effective interview
- What an effective interview can do / how interviewing fits into the overall hiring process
- What to look for in hiring a new employee - job analysis / job specifications
- How to identify the skills, qualities and expertise needed for a specific job
- Pre-screening candidates / resume review
- Developing a set of questions that provide useful answers - behavior based interviewing
- Practice designing a set of questions
- Setting up the interview environment
- Conducting an effective interview
- Effective listening and questioning techniques - probing and following up
- Moving from question to question - pacing
- Developing a strategy and staying in charge of the process
- Common interview errors, including legal and illegal questions
- Practice interviewing skills
- Evaluation/Selection - choosing the best candidate
- Checking references
- Second interviews
- Tools for working with a team/committee to make a decision on a final candidate
This is a one-day workshop. It could be expanded to a two-day workshop to allow for in-depth practice in conducting interviews, including videotaping participants as they practice. We can also expand the design to address recruitment strategies as well.
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