| INTERPERSONAL NEGOTIATIONS SKILLS WORKSHOP
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EXECUTIVE SUMMARY:
Negotiation is a set of skills and strategies that enable people with differing views or goals to find a solution that is mutually satisfactory. When people have conflicting goals in the workplace and this disagreement is not negotiated proactively, it can fester and lead to destructive conflict.
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DETAILED SUMMARY:
Many people shy away from negotiation because they have no understanding of the negotiation process. Like any process it has some fundamental understandings, core strategies and a set of skills. The goal of any negotiation is a mutually satisfactory outcome. In some cases this is not possible and this workshop also addresses ways to maximize your success where a mutual solution is not in the cards.
Workshop Goals:
By the end of the workshop, participants will better be able to:
- Describe various approaches to negotiation
- Analyze and describe what leads to conflict/disputes
- Plan and implement key steps and strategies to promote successful negotiation
- Use advanced negotiating skills for dealing with difficult situations
Workshop Agenda:
- Understand what leads to conflict
- Understand differing negotiation styles
- Understanding the difference between positions and interests
- Basic strategies for effective negotiation
- Advanced breakthrough strategies for dealing with difficult situations
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