| COACHING EMPLOYEES TO HIGH PERFORMANCE
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EXECUTIVE SUMMARY:
Provides supervisors and managers the strategies they need to promote high performance among their staff. Focuses on changing the perceptions supervisors have of their role and giving them the tools they need to succeed as a coach. Identifies when and where the coaching strategy is most appropriate.
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DETAILED SUMMARY:
Supervisors and managers develop skills and strategies to promote high performance among their staff. The program helps participants rethink their role and gives them the tools they need to succeed as a coach.
Through case studies and small group activities supervisors see the linkage between motivation and coaching. They learn the six step coaching technique and develop action plans to use it on the job with specific employees. They learn to identify when and where the coaching strategy is most appropriate and sharpen the communication skills they need to be successful coaches.
Workshop Goals:
Participants will:
- Understand the differences between coaching and a more traditional approach to supervision and management
- Use coaching as a supervisory style to improve overall performance
- Build the motivation of their staff
- Use and adapt their work style to fit with a coaching approach
- Improve key supervisory skills including: feedback, listening, problem solving and performance review
Workshop Outline:
- Overview of coaching
- Understanding work behavior styles
- Understanding motivation
- Communication skills for effective coaching
- Coaching case studies
- Developing individual action plans for coaching employees
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